Dr Jose Estevez
MD, FRACGP, Cert Skin Cancer Med, DCH
Dr Estevez graduated from Medical School in 1987. Originally from Cuba, he migrated to Australia more than 10 years ago. He has a vast experience and training in Paediatrics and Neonatology.
He has a Diploma in Child Health and is also a Fellow of the Royal Australian College of General Practitioners. He as also obtained his Certificate in Skin Cancer Medicine from the University of Queensland. Dr Estevez is an approved Q Fever immunisation provider. He is interested in Occupational Health, mental health, skin conditions, musculoskeletal ailments, chronic conditions such as Asthma, Diabetes, Hypertension and Heart Disease. He has been an accredited General Practice Trainer as well as a Medical Educator for Flinders Medical Students. He is fluent in Spanish
Dr Annie Kwan
MBBS (Syd), FRACGP, Grad Dip Pal Med
Dr. Kwan obtained her Bachelor of Medicine and Bachelor of surgery (MBBS) in year 2000 from The University of Sydney. She is also a Fellow of the Royal Australasian College of General Practitioners. Dr. Kwan has an interest in all areas of General Practice including Women's Health and management of Chronic Diseases. She is fluent in English and Cantonese.
Dr Amna has been an examiner of the Royal College of General Practice and has completed her Fellowship in General Practice. She combines this knowledge with an integrative and holistic approach to promoting good health. She specialises in all aspects of women's health and family planning. Dr Amna also has extensive experience in paediatrics, travel medicine, mental health, minor surgical procedures, Implanon insertion and removal.
Dr Nazeer Ibralebbe
Dr Nazeer has been serving the community for 16 years in both general practice and emergency departments. He holds MBBS and FRACGP. His special interests are Paediatrics, Chronic Disease Management (CDM), especially Diabetes, Hypertension and asthma, Geriatrics and skin cancer medicine. He is fluent in English, Tamil and Sinhalese.
Dr Lawrence Williams
Dr Williams has been in general practice since 1976. Interest is in Geriatrics, Paediatric, Dermatology, and General Medicine. He does home, and aged care visits. Having served in the RAAMC until this year he understands serving and ex servicemen’s issues. He’s married with four adult children and his interests include Photography, Carpentry, Travel, Music. He’s a parishioner with the UCA, interested in politics and a member of an antique and historical society
Dr. Manoj George
Dr. George has been a doctor for the last 24 years and was the Medical Director of the Flinders and Far North Division of General Practice. He has special interest in Internal medicine, management of Heart Disease, Diabetes, Emphysema, Asthma and various other aspects of General Practice. He has been a mentor to Medical students, Registrars and International Medical Graduates.
Dr Phone Thu (Paul)
MBBS, Grad Cert Ec, Grad Dip HlthEc,
Advanced Cert Skin Cancer Medicine
Dr Thu has earned qualifications in MBBS, Professional Diploma in Skin Cancer Medicine, Graduate Certificate in Economics and Graduate Diploma in Health Economics. He is working towards fellowship with RACGP. Dr Thu has special interests in skin cancer checks and management, other skin conditions, chronic diseases such as high blood pressure, diabetes, high cholesterol, chronic back pain, mental health, child health, minor procedures etc. He is approachable by all patients including teenagers, CALD (Culturally and Linguistically Diverse) groups, LGBTIQ etc. He works after hours (weekends and weekdays after 6pm). He is fluent in both English and Burmese.
Dr Anuradha Gupta
Dr Anuradha Gupta is a fellow of the Royal Australian College of Practitioners. She graduated medical school in 1990 and has been working as a General Practitioner for the last 25years. Dr Gupta has an extensive experience in womens’ health, chronic disease management especially diabetes, hypertension, asthma, COPD, mental health and child health, Implanon insertions, preventative medicine and travel advice. She speaks English, Hindi and Punjabi.
Dr Gupta doesn’t prescribe medicines for drug and alcohol de-addiction.
Dr Gupta is happy to do the employment checks, driving license form and other paper work for her regular patients.
Dr Ross Ambler
Dr Ambler has been a General Practitioner for nearly 30 years in Adelaide. He has gained extensive experience in chronic disease management including high blood pressure, high cholesterol, asthma, COPD, ear nose and throat problems, musculoskeletal problems, men's health and preventative health. He is approachable by all patients including teenagers and LGBTIQ people. He has worked in all the major public hospitals in Adelaide and undertaken further study in skin diseases and arthritis at The Queen Elizabeth Hospital.
Dr Abaidullah Siddiqi
Dr Siddiqi is MBBS and Fellow of Royal Australian College of General Practitioners. He also holds a "Certificate in Sexual and Reproductive Health" from Sexual Health and Family Planning Association of Australia. He has recently relocated from regional South Australia to Adelaide. Dr Siddiqi has been practicing medicine for 16 years including working in Australia for over 6 years. His special interests are Chronic Disease Management especially Diabetes Mellitus, Hypertension, Chronic Kidney disease, Heart Disease, Asthma, COPD, mental health and Indigenous health. He has experience in minor surgical procedures like suturing, minor lumps and bumps, skin lesions, Implanon insertion and removals. He has been a mentor and medical educator for Australian Medical students. He is also a certified GP registrar supervisor with AOGP.
Dr Karim Jabar
Dr Jabar graduated from University of Queensland and has a fellowship from the Royal Australian College of General Practitioners. Dr Jabar's communication skills enable him to listen, respond and adapt to patients from wide range of cultural backgrounds in a clear and empathetic manner. He has special interests in Emergency medicine , chronic disease management, paediatrics and men's health. Dr Jabar is fluent in English and Malay
Dr Vladimir Ulanov
MBBS, FRACGP, Advanced Certificate of Skin Cancer Medicine
Dr Ulanov graduated from medical school in 1994. He is a Fellow of Royal Australian College of General Practitioners. He also obtained Certificate in Primary Care Skin Cancer Medicine from The University of Queensland and Advanced Certificate of Skin Cancer Medicine from Bond University. Dr Ulanov has special interest in the management of chronic diseases (diabetes, obesity, hypertension, heart and respiratory diseases), preventative medicine, children’s health, skin cancer, minor surgical procedures including Ingrown toenail surgery. Dr Ulanov is fluent in English and Russian
Dr Mahesh Chhanabhai
Dr Chhanabhai has been practicing medicine for the past 35 years. 21 of those years were spent as a General Practitioner in Zimbabwe before his move to South Australia in 2003. He is a member of the AMA and RACGP, and has vast experience in all areas of General Practice, with particular interest in internal medicine,skin diseases, and elderly care. Dr Chhanabhai is fluent in English and can understand Gujarati.
Dr Pamela Duffield
Dr Pam Duffield graduated from Adelaide University in 1974 After working at the Queen Elizabeth Hospital she and her husband worked in Queensland at the Mt Isa base hospital then moved back to South Australia and worked in General Practice for 4 years at Wallaroo and then for 5 years at Karoonda in the Murray Mallee, since then working at General Practices at Ingle Farm and Walkley Heights. Pam is interested in all aspects of general practice. Pam enjoys spending time with her husband and adult family and enjoys outdoor activities.
Dr Harsha Wickramanayake (Wicky)
MBBS DRCOG MRCS MRCGP FRACGP
Dr Harsha Wickramanayake graduated from the Colombo Medical Faculty in Sri Lanka in 1998. After completing his surgical and general practice training in the United Kingdom, he worked as a GP in Kent & London, before moving to Adelaide in 2013. Dr. Wicky is interested in all aspects of General Practice and has a special interest in chronic disease management (diabetes, asthma hypertension etc), paediatrics, skin checks & skin lesions, mental health and minor surgeries. Dr Wicky is fluent in Sinhalese and English.
Dr David Duffield
Dr David Duffield graduated from Adelaide University in 1973. He worked initially in rural areas for 10 years with his wife. Later, they opened their own practice at Ingle Farm and then moved on to Walkley Heights for many years before coming to work at Hampstead Health.
David is interested in all aspects of General Practice but especially Chronic Disease Management in hypertension, heart disease, diabetes, and respiratory diseases as well as mens health.
Dr Channa Fernando
Dr Channa Fernando completed his primary medical training in Sri Lanka, accumulating nine years of experience as a general practitioner and hospital doctor. Dr Fernando has also worked as a rural GP at Waikerie for three and half years before he moving to Adelaide. Dr Fernando is a fellow of the RACGP and has special interests in chronic disease management, skin cancer, excisions and men’s health. Channa is fluent in Sinhalese and English.
Dr Muhammad Jahangir
MBBS, FCPS (Medicine)
Dr Jahangir has an MBBS and a specialist qualification in medicine (FCPS ) He is a Fellow of college of physicians and surgeons of Pakistan. He is an experienced physician and deals with all domains of general practice. He has special interest in chronic disease management, skin lesion excision and other office based surgical procedures. He is a member of Royal Australian College of General Practitioner (RACGP ).
Dr Kok Wooi Lim
Dr Lim graduated from Kasturba Medical College in 1999. He had been working as General Practitioner in Malaysia for 7 years before migrated to Australia in 2011 and he is now a Fellow of the Royal Australasian College of General Practitioners. Dr Lim has a special interest in the management of chronic diseases (hypertension, diabetes, heart and respiratory diseases), preventive medicine, men’s health, women's health, geriatric medicine, minor surgical procedures, travel medicine and musculoskeletal medicine. Dr Lim is fluent in English, Mandarin, Cantonese and Malay language. Dr Lim enjoys spending time with his family and playing tennis.
Dr Mohammad Irfan
Dr. Mohammad Irfan graduated from medical school in 2007 and is a Fellow of the Royal Australasian College of General Practitioners. He has been working as a full time regular GP in Wodonga prior to moving to Adelaide. He has a keen interest in prevention of disease, the holistic care of patients and has special interests in management of chronic disease and minor surgical procedures. He is fluent in English, Urdu and Punjabi.
Dr Wystan Issah
MD, CHB, FRACGP
Dr Issah graduated from Medical School in 1981 and has been practicing and serving the South Australian community for 16 years. He became a Fellow of the Royal Australian College of General Practitioners (FRACGP) in 2000, and also holds a Masters degree in community health with a special interest in occupational health. Dr Issah also has additional post graduate qualifications in children's health, obstetrics, tropical medicine and hygiene. He was General practice tutor for 5th year medical students at the University of Adelaide, and has special interests in child and maternal health, chronic disease, care of elderly, emergency medicine, travel medicine.
Dr Shivani Sathananthan
BMBS, DCH, FRACGP
Dr Shivani grew up in Toronto, Canada and moved to Adelaide in 2008 to study medicine at Flinders University where she obtained her Bachelor of Medicine/Bachelor of Surgery. She has worked in various hospitals across Adelaide as a resident and worked as a GP registrar in the Barossa Valley, South East and the Riverland. Her medical interests include women’s health and paediatrics.
Outside of medicine, she enjoys running, gym and traveling.
Dr Feroza Qazi
Dr Qazi graduated from University of Peshawar in Pakistan in 1995 and completed her internship in Khyber Hospital Peshawar Pakistan in 1996. She worked as a GP in Pakistan before moving to Australia in 2005. Feroza completed her Australian Medical Council exams in 2009 before entering into General practice and completed her fellowship in 2013. She initially worked for 4 years at Logan hospital in QLD in the Emergency department and as a GP in Underwood and Mt Gravatt in Qld until she moved with her family to Port Augusta in 2012 working in general practice and emergency at the Port Augusta Hospital before moving to work at Hampstead Health Family Practice. Feroza is married with 3 children. Feroza’s special interests are ENT, chronic disease management, paediatrics, women health, Dermatology, and minor surgical procedures like biopsies, skin excisions, Implanon insertions and removals. Feroza has been involved in continuation of professional development by attending workshops and various medical talks on a regular basis. Feroza enjoys her time with family and friends. She loves travelling and learning about different cultures and keeping fit.
Dr Yao-Jen Hsu
Dr Hsu graduated from Flinders University of South Australia and gained Fellowship of Royal Australian College of General Practitioners. He has an interest in acupuncture and all general practice work. Dr Hsu is also involved with teaching medical students and is a GP registrar mentor. Dr Hsu is fluent in English and Mandarin
Dr Hamad Harb
MD, Dip Med, FRACGP
Originally from Syria, Dr Harb completed his medical degree in Russia in 1985. He returned to Syria to specialise in Obstetrics and Gynaecology. He decided to migrate to Australia (Perth) in 1993 and has been calling Australia home ever since. Dr Harb is interested in all aspects of general practice, with a special interest in skin cancer checks, prevention and mole scans. Dr Harb speaks English, Arabic and Russian.
Dr Nawzad Rasheed
Dr Rasheed obtained his medical degree in 1989, and migrated to Australia from Iraq in 1996. He passed all exams from the Australian Medical Council, and obtained his FRACGP in 2003. Dr Rasheed has worked as a GP as well as the Resident Medical Officer at The Royal Adelaide Hospital. Dr Rasheed's interests include chronic disease management (diabetes, asthma hypertension etc),
paediatrics, women's health, skin checks & skin lesions, mental health and minor surgeries. Dr Rasheed is fluent in English, Kurdish and Arabic with basic knowledge of Farisi/Dari.
Dr Niru Joshi
MBBS, DGO, FRACGP, DRANZCOG
Dr Joshi is a diligent, empathetic and compassionate General practitioner with a vast experience of 18 years with 9 years in Australia. She graduated in 1999 in India and migrated to Australia 10 years ago. She completed her fellowship with RACGP in 2012. Dr Joshi has post graduate training and experience in Obstetrics and Gynaecology from overseas and also received her Diploma through the Royal Australian College of Obstetrics and Gynaecology in 2014.
She has special interests in Women's health, IUD insertions, chronic disease management, mental health, Skin lesion excisions and minor surgical procedures such as Implanon and toe nail removals.
She likes to spend time with her family and friends and enjoys swimming, listening to music, cooking and travelling in her free time.
She is fluent in English, Hindi and Punjabi.
MBBS, FRACGP, DCH
Dr Khanna is a Fellow of the Royal Australian College of General Practitioners (FRACGP) and also has a Diploma in Child Health(DCH).
She has experience of working in both adult and paediatric emergencies. She enjoys all aspects of general practice, with a particular interest in Paediatrics, skin cancer and skin related conditions.
Dr Khanna speaks English, Marathi and Hindi.
Dr Derek Loh
Dr Loh graduated from The University of Melbourne with Bachelor of Medicine, Bachelor of Surgery (MBBS) in 2006. He obtained his Fellowship of the Royal Australasian College of General Practitioners in 2017. Dr Loh has a special interest in the management of chronic diseases (hypertension, diabetes and respiratory diseases), worker's compensation, mental health, skin excision and pain medicine. Dr Loh is fluent in English, Hokkien and Malay language.
Dr Taras Hembram
MBBS, DCH, FRACGP, EM Cert (ACEM)
Dr. Taras is a multi skilled GP. He has worked and trained in Australia since 2008. Dr. Taras also worked as a Rural GP for 2 yrs before moving back to Adelaide. He has completed a Diploma in Child Health from Women’s and Children’s Hospital Adelaide and is very comfortable with children.
Dr Taras has several years of experience in ED and has completed an Emergency Medicine Certificate. He maintains his love for ED and continues to work a few days each month at Regional and Metropolitan Emergency Departments. Apart from managing core General Practice presentations, his special interests include Children, Mental health, Elderly, Diabetes, Skin cancers and minor procedures, Travel medicine, Men & Women’s health. He continues his hunger for knowledge and takes efforts to keep up to date with new developments. In his free time he likes to do gardening, travel and spend quality moments with family and friends.
•2019 Advanced Certificate of Skin Cancer Medicine
•2018- Professional Certificate of Skin Cancer Medicine
•2017 - Certificate of Emergency Medicine (CERT EM) from Australasian College of Emergency Medicine
•2016 - Fellow of the Royal Australian College of General Practitioners (FRACGP)
•2012 - Diploma of Child Health (DCH)
•1999 - Bachelor Of Medicine Bachelor of Surgery (MBBS)
Dr Chirag Patel
MPharm (Hons), MBBCh, Cert EM (ACEM), FRACGP, Clin Dip Pall Med (RACP)
Dr Patel grew up in Wales, UK where he underwent his medical education and some of his training. He emigrated in 2014 and undertook 2 years of Emergency Medicine to acquire the Certificate in Emergency Medicine. He then decided to pursue rural general practice and achieved his fellowship in 2018 during which he also completed the Clinical Diploma in Palliative Medicine. He is currently enrolled in two Masters Degrees – Clinical Education and Ophthalmic Science. He is a title holder for Adelaide and Flinders University where he provides teaching to medical students. His current research interests are in clinical education and ophthalmology. Dr Patel’s interests include Preventative Medicine, Men’s Health, Internal Medicine. Chronic Diseases, ENT, Ophthalmology, Mental Health, Musculoskeletal Medicine, Geriatrics and Minor Surgical Procedures, as well as travel advice. In his spare time Dr Patel plays soccer and helps coach the under 14 Adelaide University team. Dr Patel is fluent in English, Gujarati and Hindi.
Dr Shen-Wen Cheng
Dr Cheng was born in Taichung, Taiwan, in 1980 and came to Australia 2000. He completed his medical degree at the University of Adelaide in 2007. His internship was undertaken at the RAH and his residency at the QEH. During his resident medical officer year he completed a research paper on using CT technology in predicting stroke and presented this at the Royal Australian & NZ College of Radiologists annual scientific meeting in 2009. He has also done training in radiology at the Royal Hobart Hospital for a couple of years.
Dr Cheng has been practicing General Practice since 2012. Since then he has trained in a number of good quality clinics including Adelaide Health Care, Medical HQ and Ladywood Clinic. He also spent 6 months as a GP Registrar at Adelaide Unicare’s two practices in Adelaide’s CBD.
Dr Cheng has interests in all aspects of general practice including chronic disease management, musculoskeletal medicine, men’s and women’s health, skin cancer, paediatrics and mental health. He is fluent in Mandarin, Taiwanese and English.
Dr Sanjeev Joshi
MBBS, FRACGP, M.S (Gen. Surgery)
Dr Joshi received his MBBS (1990-1995)from GMC, Amritsar (India) & completed post-graduation in General Surgery in 2000 from the same institution. He has worked extensively as a GP/Surgeon in India for 10 years before moving to Australia in 2011. After working in Mount Gambia hospital, he then moved into full time GP work in Ballarat. Dr Joshi finished his Fellowship in General Practice in 2018. His main areas of interest include Chronic Disease Management, Mens and Womens health, travel medicine, skin cancer checks, minor procedural works including Implanon insertion & removal. He is currently undertaking a course in Skin Cancer Medicine and Surgery.
In his spare time he loves to watch and play cricket.
To make an appointment, you can use our online booking system on this page. You can also download our booking app for your smart phone or tablet. Click on the links below to download. Appointments can also be made by calling reception on 8162 9817.
All consultations and procedures are on an appointment basis. Emergency cases – whether illness or accident will be seen as promptly as possible. Reception staff must be notified or urgency. Appointments are made at 10-15 minute intervals. Longer consultation or procedure times are available if required. Please notify the receptionist when making your appointment. If more than one family member is to be seen by the doctor, please advise the receptionist at time of booking so an additional appointment can be booked. Emergency or longer consultations could delay your appointment. For continuity of care, patients are encouraged to make appointments with the usual GP whenever available.
Please fill in this New Patient Form and bring it along to your first appointment. Alternatively, you may fill one in prior to your appointment.
We ask patients to make every effort to attend the surgery for consultations, however we will visit our regular patients at home wherever possible if their condition prevents them from coming to the surgery and if they live within a reasonable distance to the surgery.
Hampstead Health Family Practice is a family focused general practice which enables equal access to medical services by bulk billing all patients with a valid Medicare Card.
Our philosophy is simple – to provide the highest level of general practice care to all families and members of the community. Our committed and friendly team of doctors, nurses and administrative staff share a common passion in striving to provide the highest level of comprehensive health services to all members of the community.
While Doctors and Nurses treat emergency situations that may sometimes occur during a general appointment, the practice is NOT an emergency clinic. Hampstead Health does not have all of the necessary life saving medical equipment that hospital emergency rooms have.
If you or someone you know is in a medical emergency, or you are suspecting the situation will become an emergency, you must call TRIPLE ZERO (000) immediately.
Our special focus is on families, with a wide range of services available for babies, children and the elderly. Our services include:
Hampstead Health Family Practice now has extended opening hours and continue to bulk bill during these times. Opening hours are 8.30am-11pm Monday to Friday, and 8am-5pm Saturdays, and 9am-5pm Sundays.
We open some public holidays, so please keep informed via our website, Facebook Page, or in-house signage.
For general Medical Care Outside the above hours. Please phone the Family Home Doctors 1300 695 628
If you are a new patient, you are welcome to download, print and fill in our New Patient Form prior to your visit.
Hampstead Health Doctors are located on Level 1, 237 Hampstead Rd Lightsview (formally called Northfield) SA 5085. You can call us on 8162 9817 or email firstname.lastname@example.org
Hampstead Health Family Practice is supported by a committed team of nurses and administrative staff.
Nurses are available each day and evening for procedures such as immunisations, chronic disease management, pap smears, wound care, B.P checks, health assessments and more.
Our Practice Manager is Karen Bishop.
As part of our philosophy to offer the highest standard of care to all members of the community, Hampstead Health Family Practice Bulk Bills all patients. Hampstead Health Family Practice is a Bulk Billing Practice however, there are several services that do no attract a Medicare rebate. These services include but are not limited to: Pre-employment medical examinations and reports Commercial driving licence assessments.
Due to their personal nature, no results will be discussed over the phone (with exception of INR results for patients on anticoagulants). Patients are requested to make a follow up appointment with their doctor.
Patients are offered enrollment in clinical systems for specific illnesses e.g. diabetes, asthma etc. all patients will be recalled to discuss any abnormal results. However, it is the responsibility of the patient to give correct and current contact details.
All patients are required to have an appointment to renew prescriptions.
We request that you advise us a minimum of 2 hours before your scheduled appointment if you are unable to make it.
If you are concerned about any aspects of the service you receive at our practice, please address the Practice Manager or your Doctor to discuss your concerns. You may prefer to write to us or use our suggestion box.
We believe problems are best dealt with the practice. However, if you feel the need to discuss the matter outside the practice, you may contact The Medical Registration Board, AMA or Health Care Complaints Commission at:
5th Floor East wing
50 Grenfell Street
Adelaide, SA 5000
Phone: 8266 8699
To view our full patient information flyer, please click here.
Confidential and anonymous questionnaires for patients are supplied intermittently. If any patient of this practice is unhappy in area of care, we would appreciate being informed directly to staff to maintain your confidentiality. Please express your concerns to your doctor or receptionist.
Our practice will only provide limited communication via email. Only non-urgent clinical matters should be communicated via email as opposed to telephone because we may not necessarily read all emails on a daily basis. Emails should be sent to: email@example.com
Current as of: 27th June 2019
Why and when your consent is necessary
When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff who need to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.
Why do we collect, use, hold and share your personal information?
Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (eg staff training).
What personal information do we collect?
The information we will collect about you includes your:
Dealing with us anonymously
You have the right to deal with us anonymously or under a pseudonym unless it is impracticable for us to do so or unless we are required or authorised by law to only deal with identified individuals.
How do we collect your personal information?
Our practice may collect your personal information in several different ways.
When, why and with whom do we share your personal information?
We sometimes share your personal information:
Only people who need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your consent.
We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that are permitted by law) without your consent.
Our practice will not use your personal information for marketing any of our goods or services directly to you without your express consent. If you do consent, you may opt out of direct marketing at any time by notifying our practice in person or in writing.
How do we store and protect your personal information?
Our practice stores all personal information securely in an electronic format. Personal passwords are used for all staff who have access to clinical records. Staff who may need to access your health information have signed a confidentiality agreement. Access limitations are set in accordance to the staff members role within the practice.
How can you access and correct your personal information at our practice?
You have the right to request access to, and correction of, your personal information.
Our practice acknowledges patients may request access to their medical records. We require you to put this request in writing and our practice will respond within a reasonable time, usually within 30 days. Access to your personal health record will incur a fee to cover administration costs, these costs vary depending on the size and complexity of the request. Our practice will take reasonable steps to correct your personal information where the information is not accurate or up to date. From time to time, we will ask you to verify that your personal information held by our practice is correct and current. You may also request that we correct or update your information, and you should make such requests in writing to the practice.
How can you lodge a privacy-related complaint, and how will the complaint be handled at our practice?
We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing to the Practice manager, Hampstead Health Family Practice, Level 1, 237 Hampstead Road, Lightsview, SA, 5085. We will then attempt to resolve it in accordance with our resolution procedure usually within 30 days.
You may also contact the OAIC. Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992.
Policy review statement
MANAGEMENT OF YOUR PERSONAL HEALTH INFORMATION
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. Our policy for management of your personal health information can be provided upon request. We abide by the National Privacy Principals available at www.privacy.gov.au/health/index/
Ambulance Emergencies 000
General Emergencies 13 25 00
Poison Information 13 11 26
After Hours Care 13 74 25
Modbury Hospital 8161 2000
Womens & Childrens Hospital 8161 7000
Lyell McEwin Hospital 8182 9000
Royal Adelaide Hospital 7074 0000
ADVERSE MEDICATION EVENTS LINE
When things go wrong with medicines call 1300 134 237